📌 Booking Terms & Conditions – Goa Trip Planner
Welcome to GoaTripPlanner.com, your trusted partner for travel packages, activities, and experiences in Goa. By making a booking through our website, you agree to the following terms and conditions:
1. Booking Confirmation
- All bookings are subject to availability.
- A booking is confirmed only after receiving full or partial payment as specified.
- You will receive a confirmation email or WhatsApp message with your booking details.
2. Payments
- Payments can be made via secure online gateways, UPI, net banking, or in-person at our office.
- 100% advance payment may be required for some activities, hotel packages, and peak season bookings.
- For group tours or custom packages, a 50% advance is required to initiate the booking, and the balance is payable before the trip begins.
3. Inclusions & Exclusions
- Each package/activity clearly lists what is included and excluded. Please read carefully before booking.
- Transportation, meals, guide services, and entry tickets are included only if mentioned.
4. Travel Documents
- It is your responsibility to carry valid government ID proof.
- Foreign nationals must carry valid passports and visas.
5. Travel Insurance
- Goa Trip Planner does not offer travel insurance by default.
- We recommend purchasing comprehensive travel insurance to cover cancellations, medical emergencies, and loss of belongings.
⚠️ Activity & Tour Restrictions and Disclaimer Policy – Goa Trip Planner
At GoaTripPlanner.com, we aim to provide you with safe and enjoyable activities and tours. However, participation in certain experiences comes with inherent risks. Please read and understand the following restrictions and disclaimers before booking:
🚫 Participation Restrictions
Guests may be restricted from participating in specific tours or activities if they:
- Are under the influence of alcohol, drugs, or medication that can impair judgment.
- Have medical conditions (such as heart problems, epilepsy, recent surgery, pregnancy, etc.) that can be aggravated by physical activity.
- Are below the minimum age or weight/height limits set by the activity provider.
- Refuse to wear safety gear or follow instructor guidelines.
Note: Our activity partners reserve the right to deny participation if safety instructions are not followed.
⚖️ Disclaimer of Liability
By booking any activity or tour through Goa Trip Planner, you agree to the following:
- GoaTripPlanner.com acts only as a booking agent and is not the direct provider of adventure sports, boat rides, trekking, water sports, or transport services.
- All activities and tours are conducted by third-party vendors licensed by local authorities. These vendors are responsible for equipment, safety protocols, insurance, and staff training.
- While we ensure that our partners are verified and reputable, Goa Trip Planner is not liable for any injury, loss, damage, delay, accident, or death caused during participation in any activity or tour.
- Participants join activities at their own risk, and it is the responsibility of the guest to assess their fitness, health, and preparedness before participating.
- We are not responsible for missed activities due to bad weather, natural calamities, political disturbances, traffic delays, or any other force majeure conditions.
- No refunds will be issued in such unavoidable circumstances unless approved by the respective service provider.
🧾 Safety and Responsibility
- Guests must arrive on time at the designated pick-up or meeting point. Late arrivals may result in missed tours or no-show charges.
- It is the guest’s duty to follow all instructions provided by guides or activity coordinators.
- Children must be supervised by adults at all times during tours and activities.
⚖️ Legal Jurisdiction
In the event of any legal dispute, claim, complaint, or court proceedings arising out of bookings, services, cancellations, or any other matter related to the activities, tours, or holiday packages offered by GoaTripPlanner.com:
- All matters shall be subject to the exclusive jurisdiction of the courts located in Goa, India.
- No legal action, police complaint, or court case shall be initiated outside the territorial jurisdiction of Goa.
- By using our website and booking services, the user agrees to resolve all disputes under the jurisdiction of courts in North Goa District, irrespective of their location or place of residence.
This clause is intended to ensure clear legal proceedings and protect the rights of both the service provider and the customer under Goa's applicable laws.
⚠️ Important Notes
- Date changes or rescheduling requests are subject to availability and may incur additional charges.
- Goa Trip Planner reserves the right to cancel or modify any booking due to unforeseen circumstances (bad weather, government restrictions, etc.). A full refund or alternative option will be provided in such cases.
For any changes or assistance, please contact our support team at 📞 +91 9309976537 or 📧 info@goatripplanner.com.
Traveler’s Responsibility:
Goa Trip Planner aims to ensure that each traveler or tour member enjoys a relaxing and carefree vacation. However, each tour member has accountability towards their own safety and the safety of the others in the tour group. During any point of the tour, if an authorized company personnel is of the opinion that an individual(s) actions can be of harm of any nature to the tour group members or to the Company staff; or expose them to unnecessary risks or danger; or is unfit to travel; or could damage property; the company holds the exclusive right to immediately terminate the contract or end the tour for that tour member. In such an unfortunate instance, the Company would be forced to limit the use of booked accommodation, transport arrangements and other tour related facility by the tour member and their traveling party. Moreover, in such circumstances, the Company is not liable to reimburse or refund or compensate any costs incurred by the tour member. However, in certain circumstances, the tour member and their party may be allowed to resume the tour, based on the discretion of the authorized Company personnel. However, in such a scenario, the tour member might be imposed with additional carriage terms, a failure to comply with which, will definitely result in terminating of the tour.
Moreover, in addition to individual and group safety, each tour member is also responsible for the property occupied by them. The company does not hold any responsibility for any damage in the condition of the property due to any accident resulting from irresponsible behavior or of any injury relating from such a behavior.
For a Complaint:
Goa Trip Planner strives singularly to provide the best possible tour. However, in case a traveler is not satisfied with the services offered, it is recommended that immediately, a complaint is brought forward to the relevant Company personnel. For instance, transport supplier or the accommodation manager. In case, the complaint is not resolved, the trip leader must be immediately informed to reach a reasonable satisfactory resolution. Alternatively, in case the tour does not have a trip leader or the issue is still not satisfactorily resolved, the traveler can reach the Company management at the given phone number and/or Email ID. Please note, that once the tour ends, no refund requests or complaints would be entertained in the same regard.